General Terms and Conditions of 360 ROADBOOKS


Here you will find 360 ROADBOOKS General Terms and Conditions of sale. By placing an order on our online store, you accept these terms and conditions.


360 ROADBOOKS is a brand name owned and managed by Forlaget 360 ApS. The 360 ROADBOOKS online store is managed by Forlaget 360 ApS. ‘360’ is a Registered Trademark of Forlaget 360 ApS. When placing an order on our online store, you enter into a legally binding purchase agreement with Forlaget 360 ApS, located in Dragør, Denmark, in accordance with Danish law. 



Legal name: Forlaget 360 ApS
Company address: Ryvej 1, 2791 Dragør, Denmark
Danish VAT nr: DK42023035
German VAT nr: DE341419055
E-mail address:
Telephone number: +45-71 999 805
Year of establishment: 2021

Managing Director: Frank Berben-Groesfjeld






The presentation of the products in the online store, i.e. our website, does not represent a legally binding offer but a non-binding online catalogue. We do our best to ensure that the content on our online store is correct, up-to-date, and complete, but no rights can be derived from content that is incorrect, not current, and/or incomplete. The images of the products may differ slightly from the product you will receive.


By placing an order, you agree to a binding order of the articles in the shopping cart. You will receive an order confirmation email immediately after the order has been placed.


Should products be out of stock, unavailable, or sold-out, you will be informed. If delivery is temporarily not possible, the order, if possible, will be reserved. In the case of sold-out products, you may choose to cancel the order or to be put on a waiting list for potential re-supplies.

In accordance with Danish law (Markedsføringslovens § 10, stk. 2 on e-mail marketing of ‘related products’ to customers who have provided an e-mail address in connection with a purchase; we automatically sign up everyone who purchases one of our products to our newsletter. You can easily unsubscribe from our newsletter at any time. There is an ‘unsubscribe’ link in the bottom of each newsletter. You may also send an e-mail to with your request to unsubscribe. We will remove you from our mailing list without delay. 






The prices in our online store are including VAT. The VAT rate that is applied to your order depends on the country in which you are located. This means that the price excluding VAT is different from country to country. In many cases, we send our products to consumers from a warehouse in Germany. We use a German VAT number for this purpose.


We offer a number of different payment methods:


    • Credit card: e.g. VISA, Mastercard, American Express. Your credit card will be charged upon shipment of the goods.
    • Local payment options: e.g. SOFORT banking, Giropay, Cartes Bancaires, iDeal, Bancontact, Belfius betaalknop, KBC betaalknop, MobilePay
    • Paypal.

Depending on the preferred payment method, additional charges may apply. These charges will be specified before confirmation of your order.


Payments and account information is securely handled via the plugin for WooCommerce.


360 ROADBOOKS does not receive or store your payment information.






In addition to the stated product prices, shipping fees apply. For international deliveries, you are solely responsible for any additional taxes, customs fees, and import duties.


You can find more information in our Shipment and Delivery policy. When placing an order on our online store, you accept this Shipment and Delivery policy.


You can find more information about how to act in case of obvious shipping damage in our Returns and Complaints policy. When placing an order on our online store, you accept this Returns and Complaints policy.






The goods will remain our property until payment has been received in full.






In case you would like to complain about your purchase, please send an e-mail to


If we fail to find a mutually acceptable solution, you can file a formal complaint via to Konkurrence- og Forbrugerstyrelsens Center for Klageløsning. It is also possible to file a complaint via the European Commission internet platform for online dispute resolution (ODR), which you will find here:


We hereby inform you that we are not obliged to participate in dispute settlement proceedings before a consumer arbitration body. Please expect that we might not be willing to participate in such proceedings.


You can find more information in our Returns and Complaints policy. When placing an order on our online store, you accept this Returns and Complaints policy.






You are permitted to return your purchase in certain circumstances.


You can find more information in our Returns and Complaints policy. When placing an order on our online store, you accept this Returns and Complaints policy.






Unless expressly agreed otherwise in writing, statutory warranty rights apply.






You are more than welcome to contact us with questions, complaints, and claims during weekdays from 9:00 a.m. to 4:00 p.m. CET by calling +45 – 71 999 805 or sending an e- mail to






Protecting your privacy is very important to us. In our Privacy Policy you will find a detailed description of how we handle your information. When placing an order on our online store, you accept this Privacy Policy.






We use cookies on our online shop. You can find our Cookie policy here. When placing an order on our online store, you accept this Cookie policy.






Our liability is limited to the value of the product. We do not assume liability for slightly negligent breaches of insignificant contractual obligations.


We cannot be held liable for incorrect, outdated, or incomplete information in our publications or in our online store.


Due to technical reasons, we cannot guarantee that QR-codes, navigation files, download links, or homepage links will remain functional over time. This is not a defect, and we cannot be held liable for such issues.






Should a provision of these General Terms and Conditions be or become invalid due to new statutory provisions, the remaining provisions shall remain valid. The parties agree to replace the invalid provision by a valid provision corresponding as far as possible with the economic meaning and purpose of the invalid provision.






When placing an order on our online shop, regular Danish consumer law applies to all purchases. As a consumer, you are therefore protected by Købeloven and Forbrugeraftaleloven. We cannot be held liable for anything else, besides what follows from Danish law.  


Any disputes, which cannot be settled in good faith between the parties, will be settled in Danish court and in accordance with Danish law.